Navigation Program Coordinator

A Supportive Community For All


A Supportive Community For All (SCFA) is a new 501(c)3 nonprofit organization with a mission to create a more equitable Snoqualmie Valley by engaging, connecting, and supporting people and organizations to collaboratively build a community where all members can thrive.

SCFA serves as the “hub” of the Snoqualmie Valley Referral and Navigation Program, a collaborative program that provides centralized access to human services in the Snoqualmie Valley to ensure that community members are connected to the resources they need. SCFA staff receive referrals from our community and assign them to organizational partners in our network who can meet that need. The Navigation Program Coordinator plays a crucial role in the success of this new program by conducting outreach, completing client assessments & referral assignment, and providing training and technical assistance for our organizational partners.


  • Conduct community outreach to raise awareness and engage prospective clients of Snoqualmie Valley Referral and Navigation Program, both online and in person, often in nontraditional areas such as food pantries, libraries, subsidized housing, or through other community connections
  • Complete initial assessments with community members to better understand their strengths, challenges, and needs in order to effectively connect them to appropriate resources in our network;
  • Assign and monitor referral assignments to network partners to ensure that community members are connected to services to meet their needs, including care coordination support when needed
  • Maintain accurate, up-to-date and complete records of all client and collateral contacts
  • Provide training and technical assistance to our partners to drive successful utilization of Julota, a cloud-based platform we use to support our collaborative work
  • Create content for monthly newsletter and social media to raise awareness of community resources
  • Foster a culture and embed ongoing systems of interaction among service providers that will nurture connections, strengthen relationships, and support cross-sector collaboration
  • Represent SCFA programs to the community, referral sources, and other parties, when appropriate
  • Participate on community-based task forces, collaborations, or committees that support program success, raise awareness, and encourage utilization of SCFA resources
  • Other tasks as requested


Ideal candidates will have the following qualifications:

  • Commitment to values of SCFA – equity, collaboration, connection, and innovation
  • Understanding of and commitment to meeting the needs of all people living in the Snoqualmie Valley
  • Demonstrated work experience in human services, both in program coordination and direct service
  • Ability to establish and maintain rapport, and communicate effectively with people regardless of age, gender, or social, economic or cultural background
  • Comfortable with adjusting to change and creating new systems in an uncertain environment
  • Aptitude for solving problems with creativity and resourcefulness
  • Experience with implementing new programs
  • Knowledge of local community resources
  • Ability to respond effectively in crisis or emergency situations
  • Excellent oral and written communication skills
  • High level skills as a computer user, including project management software, databases, Microsoft Office and other Windows applications
  • Ability to support others with varying computer skill levels
  • Bachelors’ degree in social work, psychology, or a related field
  • Bilingual and bicultural skills in Spanish and English


  • Office environment – no specific or unusual demands
  • Frequent driving in the Snoqualmie Valley and occasionally the greater Seattle area


  • Must possess reliable transportation and a valid driver’s license
  • Must provide current proof of insurance on personal vehicle at each renewal date
  • Available to attend meetings, functions, and events after normal business hours on occasion


This is a full-time, salaried contract position. Salary range is $50,000-60,000 annually, commensurate with experience. Benefits include 100% of employee premiums for health insurance coverage, generous paid leave policies (vacation, sick, personal, and bereavement leave), 12 paid holidays (plus 2 floating holidays), and a SIMPLE IRA with 3% match. The position is grant-funded through December 2022, with possibility to extend.

Applicants for this position should submit resume and cover letter by 8 p.m. on Monday, July 18th, 2022 for first consideration. Open until filled.

Disclaimer:  The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.

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