We are a growing coalition of service providers in the Snoqualmie Valley working together to connect community members to the resources they need, when they need them. We believe in a world in which everyone has access to the supports they need to thrive.
A Supportive Community For All (SCFA) is a collaborative project that strengthens community connections to make human services more accessible in the Snoqualmie Valley. This project is led by representatives from Hopelink, Encompass, Mt Si Senior Center, Snoqualmie Valley Food Bank, and the Snoqualmie Valley Community Network.
In 2018-2019, these lead organizations convened a diverse group of community members to serve on a working group that used an adaptive leadership model to guide process for collaboration and goal setting.
Barriers to Accessibility
This group hired Berk Consulting to complete a Community Needs Assessment to better understand the demographics and needs of Snoqualmie Valley residents. The top local needs identified through this process included supports for older adults, veterans, youth, mental health, as well as a need for stronger community connections to increase social cohesion and understanding. Regional needs identified included transportation and housing.
The consultants identified numerous barriers that make it harder for people in our community to get the help they need when they need it. Some of these barriers include:
- Complexity of navigating available services
- Lack of awareness around what services are available
- An ethos of self-reliance in the Valley that deters people from seeking help when needed
- A lack of anonymity in accessing services because of small-town nature of the Valley
- Location of services
Following completion and review of this needs assessment, the collective decision was made to design and launch multiple interventions to strengthen community connections as a means to address these barriers, ultimately weaving a tighter safety net for all of our community members. This program will continue to be funded by King County Communities of Opportunity through December 2021.
Areas of Intervention
Key components of SCFA’s work looking ahead will be to (1) improve web access to local community resources, (2) launch a referral and navigation program, and (3) complete a feasibility study to determine whether to establish a nonprofit center in the community.
Improved Web Access
Our new resource page contains up-to-date listings of service providers and community resources offering a public benefit to community members in the Snoqualmie Valley, so that community members and service providers alike have a trusted source to turn to when the need to find local support. If there is a local organization or resource you'd like us to consider including, please contact us at firstname.lastname@example.org to let us know!
We are also building a social media presence to raise awareness of local resources and to encourage utilization of services, programs, and resources offered by our partner organizations. Follow us on Facebook and Instagram!
Referral and Navigation Program
SCFA’s primary service includes our Referral and Navigation program, a coordinated service program. The goal of this work is to streamline referrals from community partners to get people the services they need more quickly and efficiently. We are currently using an online platform, Julota, that allows users to send and receive referrals electronically, reducing administrative burden for social service providers, and providing a comprehensive tool for case management.
We are currently onboarding staff from multiple organizations to use the platform. These include Hopelink, Mt Si Senior Center, Snoqualmie Valley Food Bank, Empower Youth Network, Acres of Diamonds, Snoqualmie Valley Shelter Services, Holy Innocents Food Pantry, and the Fall City Food Pantry. If your organization or community group is interested in learning more about being a partner in the Snoqualmie Valley Referral & Navigation Program, please contact us at email@example.com
When a referral comes through the platform, staff at SCFA are responsible for processing, fulfilling, and tracking the referral, providing much needed capacity to the staff at our partner organizations. The use of Julota further centralizes and streamlines the process. This centralization for referrals will allow us to aggregate and analyze data across the region on demographics, the efficacy of the referral, how long it took to fulfill, and other datapoints that can paint a fuller picture of resource provision in our region and point to where there are gaps and opportunities.
Nonprofit Center Feasibility Study
We have hired consultants from the Nonprofit Centers Network to assist us with a feasibility study to assess whether and how to establish a nonprofit center in the Snoqualmie Valley. Nonprofit centers are buildings where multiple nonprofit organizations locate their office or service spaces. By operating in one facility, organizations are able to share information, resources and services. Through this collaboration, organizations can use precious resources more efficiently. Sometimes nonprofit centers can also serve as a “one stop shop” to provide services to more people more effectively.
Our feasibility study will explore four primary areas.
1. Vision: What are the vision and goals for the proposed center? What are the prioritized needs of the community that could be addressed by a new center?
2. Demand: If affordable, high quality office space was available to the local nonprofit and direct service community, would organizations be willing to relocate their offices and/or services and able to pay for this space? How large a scale is the demand that exists? What types of spaces are in demand?
3. Budget: How much is it going to cost to build and operate the center? What are the likely sources of equity and other capital? What does a sustainable operation look like?
4. Governance, Operations and Implementation Plan: If the project is feasible based on preliminary information, how would it be implemented? Who would own, manage and govern the center? How would programming be determined and funded?
If you are interested in learning more or want to get involved in the feasibility study, please contact us at firstname.lastname@example.org.